NeoPulse: designing for the moment a vital sign turns critical, the chart that logs it. 🖌️
One neonatal ward. Dozens of infants. A doctor who can't watch every monitor at once, and caregivers recording vitals by hand with no shared, live view of who needs attention. I designed a connected caregiver-to-doctor experience turning bedside recordings into ward-level visibility, so no warning signs missed!
Product thinking → clinical & competitive research → vital parameter framework → information architecture → user flows → wireframing → hi-fi UI → interaction design
Outcome: a system that surfaces the signal, not just the log.
- Led the UX process from discovery through high-fidelity design
- Proposed & justified the vital parameter set
- Ran competitive teardown of 7 real products
- Designed two distinct, connected experiences
- Personas · caregiver & doctor
- Competitor analysis · 7 products
- Vital parameters framework
- Information architecture · both experiences
- Hi-fi UI · mobile app + dashboard
The problem was not missing data. It was missing timing.
Commercial teams had the data, but not a shared way to understand it or act on it.
- Fragmented — vitals recorded by different caregivers, no shared live view across the ward
- Manual — a doctor relies on periodic rounds and verbal handoffs to catch a change
- Delayed — an abnormal reading has no path to a doctor's attention until the next check
- Undifferentiated — a stable baby and a critical baby carry the same visual weight until someone actively looks
Research changed what "monitoring" meant in this product.
Without direct clinical user access, I treated assumptions carefully: competitive teardown, clinical parameter research, and workflow mapping were pressure-tested with AI-assisted perspective simulation, not presented as validated findings.
TWO CLOCKS, ONE BABY
Caregivers work in the moment. Doctors work across many moments at once. A shared record isn't automatically a shared view.
NOT ALL VITALS ARE EQUAL
Reviewed products mostly logged every reading with the same visual weight. Clinical urgency wasn't part of the design language.
FLAT ALERTS, NO HIERARCHY
Every product surveyed pushed notifications as a flat list. None separated "worth a look" from "needs a doctor now."
The core experience: from bedside entry to ward-level decision.
Instead of designing two apps around a shared database, I designed one connected loop around the moment that matters — a vital changing status.
The final interface makes the escalation path visible.
Caregiver capture stays fast and task-focused. The doctor view leads with what needs attention, not a wall of even data.
